Customer Support and Contact Information
Toll free phone: (877) 453-2847
Please click on the appropriate department below or if you do not see the department of interest or are unsure, fill in the information below under contact us.
| Department | Description |
| To all of our vendors and vendors seeking consideration, this is your contact until assigned an account representative. | |
| To our customers with statement concerns, billing inquires, or invoice disputes, this is your contact until assigned an account representative. | |
| For all customers who have a unique situation not handled through customer service, this is your contact until assigned to a customer service manager. | |
| All general customer or potential customer concerns including verifying receipt of kits and reports. | |
| For all hiring considerations and applications. Insurance and tax concerns, this is your contact until a representative can assist you. | |
| For questions or concerns as related to our web site, web host, emails, and telephone communications. | |
| This site is to request a laboratory consultant. For further explanation of laboratory analysis. questions via email will be made via the laboratory director through your project manager. Telephone consultations can be made with a project manager or microbiologist for a fee. | |
| For those vendors or potential vendors that have not been assigned a marketing representative or customers inquiring about recommendations or concerns of our marketing approaches. | |
| For suppliers and or customers with recommendations or concerns about our company products and services. | |
| For questions about performing do it your self kits and or mailing instructions. |
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